Frequently Asked Questions
Can we customize a logo on the prints? Yes, we will customize any graphic you would like at the top of the strips. It can be clipart or a photo. We’ll add the names, dates or whatever text you would like as well. We will work with you and make sure you are happy with it before the event.
How much space is required? We suggest an area of at least 10' x 10' with additional space for people to stand in line and get prepared with props. We absolutely have to have at least 7' of height clearance. Ideally, 15' x 15' x 10' high space would be perfect.
Is it difficult for the guests to take their photos? No! Extremely easy! A video screen built into the photo booth has instructions and counts down (4 seconds, 3 seconds, etc.). The photo taken is displayed for you to see on the monitor and it warns you and begins counting down for the next picture.
How can we be sure we are centered in the picture frame? There is a live video feed between all shots, that allows you to see exactly where you are in frame.
Do you offer clear plastic bookmark sleeves and frames for the photos to go in? Yes, bookmark sleeves can be color-coordinated with tassel or ribbon. We also have standing plastic frames and magnetic frames. Contact us for pricing. Minimum order of 50. These also make great wedding favors!
Do my guests have to wait long for the prints? No, our photo booth is completely digital and takes approximately one minute per group including printing. This reduces the backlog and waiting time for your guests! The original toxic, chemical-based photo booths typically take 3-5 minutes for the printing alone! Ours prints a waterproof image in less than 20 seconds that will be a treasured keepsake for generations to come.
Are there additional travel charges? Our normal package includes mileage up to 50 miles from Winamac, IN 46996. Don’t worry if you are slightly over 50 miles. Email or call us and we can let you know the exact extra mileage charge, if there is any at all.
How many photos can we take during our event? You receive unlimited access throughout the event. Our support staff is always available during the event to make sure everything runs smoothly.
How much do you charge for idle hours? We charge $50 per hour of idle time. Some customers choose to have the photo booth run for a one-hour cocktail hour, or for an earlier set up; have it idle for an hour during dinner; and then have it run for a couple more hours during the reception as well. We are open to making things work for you without making it too expensive. Just call and we can discuss options and prices.
Is the setup and tear down time part of my 4-hour standard package? No, we will set up and tear down the photo booth around your 4-hour block. We typically arrive 1 – 1 ½ hours before the event and setup. It only takes about 30 minutes to get setup, but we like the extra time to cover any unexpected issues at the venue. We are usually packed up and gone 30 minutes after the event.
How many people can fit into the photo booth at once? Up to 10-12 people in the photo booth at a time.
Where do you typically set up the photo booth? We generally setup in the main reception area, foyer, or main entrance wherever there is enough space. The photo booth itself is not too large, but we require a table for the photo album and there is usually a line of people eager to get props on and get into the booth. We recommend at least 10’ x 10’ area. We just need to be close to an outlet for power – somewhere guests won’t trip over the cord.
Are props included in the package? We provide FREE props to spice up the photos. We make sure the props are clean and fresh looking.
Is your photo booth wheel chair accessible? Yes, guests in a wheel chair (or walker) can wheel their chair into position, gather their family and friends around and join in the fun!
Can we add time to our rental on site? Yes, extra hours can be added if your time is up and you would like the fun to continue. Extra half hours are $50 dollars each, payable in cash in advance.
Does your photo booth use toxic or smelly chemicals? No, it uses a modern digital computer process delivering better quality, faster print times and re-printable, waterproof images. Unlike the original photo booths of old, our prints will last for several generations.
What do you require for booking the photo booth? A $300 non-refundable deposit with the contract holds your date. The full balance is due 28 days before your photo booth event. (*currently we have a special deal that only requires a $100 deposit.)
What kinds of payments do you accept? We accept payments through PayPal using a credit card or electronic check. You can make those payments, including balances or deposits directly from our website. You can also send a check or money order to us via the mail.
Can I get the original images? Yes, the original digital files of the event printouts come with each package. You don’t have to wait on them in the mail either! You get all the photo strip images the way they were taken, in either black and white or color, PLUS you get each individual picture in high resolution color. All these photos will be given to you at the end of the event on a 4 GB flash drive that is yours to keep forever. You can have the photos reprinted at your favorite photo shop, email, or post them online.
How many hours will I need for my event? It really depends on the number of people in attendance, the type of event, etc. However 4-6 hours is the average and works out very well. 4 hours is what is included in our standard package.
Do I get a photo album made at the event? Yes, you get a nice custom-made photo album created at the event by your guests. We use 8 ½ x 11 construction paper and each group of guests paste one of their strips onto a page and writes you a memorable note. The guests LOVE this! We work with you to customize a cover with whatever graphics and text you would like. The entire thing is bound up at the end of the evening and you get it, with your flash drive, immediately after the event. All the strips are also posted online at our website. Your guests will receive a password at the event that will allow them to access the photos and reprint, download and save all the strips from the party.
Does the rental include a photo booth attendant? Yes, a professional attendant will be present during the entire rental period to help your guests operate and enjoy their photo booth experience.